Kingdom of rentals Customers FAQ(FREQUENTLY ASKED QUESTIONS) AND there ANSWERS

Guests : Frequently Asked Questions and Answers( FaQ )

What does holiday package means ?

It’s a product which takes care of your Flights, Hotels, Sightseeing, Travel Insurance, Transfers and Visa’s if required into one price. However it’s not necessary every Holiday package includes all above services, it completely depends upon the inclusion and exclusion of the package you are planning to book.

What does Group tour mean ?

These are tours which have fixed departure dates and Tour escorts.

Holiday Package needs to be booked how many days prior to the departure ?

It is always advisable to book your tour well in advance of your choice to confirm your hotel and Flight reservation.

What does twin sharing room means ?

“Two people in one room”.

What does "Per person on twin sharing basis means ?

This means, the rates are for one person in a room which is shared by two.

What does half-board meal plan include ?

A half-board meal plan is inclusive of breakfast and one major meal - either lunch or dinner.

What does Full-board meal plan include ?

A Full-board meal plan is inclusive of all 3 meals i.e. Breakfast, Lunch and Dinner.

What about my Visa if I am traveling abroad ?

Kindom Of Rentals will provide you assistance for filling your visa however to grant you Visa is completely at the discretion of the Embassy.

What are the different modes of payments Kindom Of Rentals accepts ?

Net Banking
International Credit Card
Debit Card
EMI issued in India

How do I know if my booking was successful ?

We’ll send you an email confirmation for your holidays booking.

What if I don’t get a confirmation of my Holiday Package Booking and my account has been charged ?

In this case, you just need to call on our toll free number 0123456789 and we will confirm your package offline if we have received your payment.

Can there be changes done in Holiday Package ?

Yes, you can amend the package the way you want it wherever possible by calling our toll free number 0123456789 by paying additional cost or amendment charge if any.

Can I book travel insurance with Kindom Of Rentals while buying holiday package ?

Yes, we can help you buying Travel Insurance, you just need to visit our Insurance section and buy it online.

I want to buy Foreign Exchange for my International visit, can you help me ?

Yes, we can help you buy Foreign Exchange as well, now you can buy Foreign Exchange online by visiting our Forex section.

If I am booking holiday package, can I pay using multiple credit cards for one booking ?

No, unfortunately we don’t have this provision to book with multiple credit cards online.

Do I require a passport to travel on a International Holiday ?

Yes, you need passport with minimum validity of 6 months from the date of travel. Validity of passport may vary depending upon the country you visit. Also we can assist you in getting your Visa’s done. You just need to visit our visa section and fill in the inquiry form and we will take care of the rest.

What kind of vehicle will be provided for the travel ?

The type of vehicle provided during travel would be mentioned in the travel details before you book your holidays. Vehicle type purely depends upon the group size and destinations.

What would be the cancellation charges if I cancel my holiday before departure ?

Cancellation charges of the holiday package you are selecting would be mentioned in travel details. Also cancellation charges depend when you are cancelling the package and for which country/city you have booked for. To know more you can call our customer support on 0123456789

If I am on tour and want to cancel my holiday, how much refund will I get ?

If in case you want to cancel your services on tour, there won’t be any refund credited to your account.

If I face any issue on tour, whom should I write to ?

You can write us on Kindom Of Rentals and we will further investigate on your escalations.

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